Ops

Why close time is a cash problem

Mara Chen

Laptop and deal documents on a desk

The spreadsheet lag

Most desks still close in a sheet that legal never sees. Finance finds out the deal moved when the wire hits. That gap is where 11 days hide.

What Pact records

Every redline, every blocker, every promised date sits on the same card as ARR. Revenue ops stops chasing Slack threads for the real status.

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